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Leadership Development

Training & Coaching

It is highly probable that many of your leaders are functionally strong and experienced. However, there are aspects of their leadership that need improving. Leadership training is the key; what sustains organisations and businesses to grow and prosper is equipping them with the right tools to efficiently navigate complex situations and hold a team together during challenging times.

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Leadership training is to do with developing your leaders with the right E.Q. to handle the softer skills that are needed to sustain the people-related issues that arise; it’s about equipping your leaders with the communication skills that diffuse conflict, emphasize direct conversations, generate creative problem solving techniques and help them articulate their thinking with clarity, brevity and balance whether they are communicating upwards, downwards or laterally

Hussey & Associates have long experience in creating and delivering customized training to both key individuals as well as leadership teams. Please see below the range of training modules on offer ...

Our Services

1

The Art of Conflict Resolution

The most common areas of Conflict within an organization; analyze the models of conflict resolution and review how conflict can be defused via a Case Study experiential learning

2

Creating & Sustaining a High-Performing Team

The theory of what makes a High-Performing Team effective; attributes and characteristics of a HPT; how to go about finding and securing the Team; what makes a HPT sustainable 

3

Enhancing your Negotiation Skills

The foundations of "interest-based" negotiations; understanding your negotiating partners needs; finding common ground that facilitates a successful outcome

4

Becoming a Trusted Advisor

How to enhance personal branding by being viewed and perceived as a Trusted Advisor, both inside the organisation and with external stakeholders and customers

5

Influence & Persuasion; Managing Stakeholder communications

Managing indirect work relationships, via the tools of influence and persuasion. This module explores the tools to be used, and uses experiential learning to give the participants the experience to test it out

6

The Power & Impact of Direct Communications

The impact of removing innuendo and obfuscation; examples of effective direct communications; the difference between direct and damaging communications; tactics and tools for using direct communications to build personal brand

7

Presentation & Pitching Excellence; Part 1

Learn to master the Art of Presenting; using SCORE, PYRAMID to structure the pitch, and PREP to respond to Q&A. Role playing and simulation to set the Conclusion first, followed by supporting details. How and when to use Visual Aids

8

Presentation & Pitching Excellence; Part 2

A re-cap of the foundations of world-class presentations; 1 on 1 sessions with each participant with customized critique of their prepared pitch; review a filmed segment and agree on both what worked best and what improvements can be found

9

Using Q&A as a business enhancer & brand builder

The building blocks of handling Q&A; tactics and strategies to handle Q&A; handling difficult or sensitive questions; examples of handling Q&A to enhance the respondents personal brand building

  • Why use a Facilitator for a businesses Strategic Planning process ?
    There are many reasons to bring in a professional Facilitator to help navigate your Strategic Planning process. Everyone can participate - the business leader cannot lead and facilitate a conversation at the same time. The facilitator frees up the leadership to put in the effort to ensure the best conversation possible. It is a specialized process - it involves the need for experience, best practice as well as the tools of management science. A facilitator can ask the right questions, to get to the heart of the matter The Facilitator is neutral to decisions - having no "iron in the fire", nor any vested interest in decisions, ensures the conversations remain based on objective criteria. The Facilitator sets the tone - bringing in a professional sends a clear message to the organisation that the business is clearly investing seriously, and displays sincerity of intent. Control of time and direction of conversation - the Facilitator ensures everyone is heard, and the discussion remains relevant and on-point. If the direction mires or drifts, it can be quickly brought back to relevancy and avoid power dynamics that would censure openness. Its a people management skill - it requires the skills of someone used to the EQ and personality types to syncronise everyone skillfully The power of using an external professional to get the ball rolling - its often the first step that is the hardest. While the execution of the Strategy ultimately lies with the leadership, the Facilitator brings everyone together and forces thinking and ownership.
  • Who from the business should be included in this ?
    It is imperative that the Strategic Planning process is seen as having Senior Leadership championing, in order for the entire organisation to buy-in not only to the exercise, but the also outcome and the agreed road-map of growth goals. Hence, not only the CEO / Managing Director should be a driving force, but other key Leaders such as the CFO, HR, Sales, Operations, etc. For the workshop, all the Senior team should attend in person, as well as select key contributors. For the report-out of the final version, key Stakeholders (such as the Chairman, Board members, Advisors, etc. ) should participate to get their endorsement, and ultimately the CEO should bring everyone together for a communications session, to let everyone know what the strategic choices and direction the business is taking.
  • How much time does this effort require ?
    For most organisations, we can have a holistic and detailed Strategic Planning process completed within 10 to 12 weeks. A sample timeline Pre-work- 4 weeks ( working with the key Management and STRAP leadership) Strategic planning in person takes 2 to 3 days, virtually takes 5 weeks + post work as needed. Plan competition and roll out and communication of the STRAP: 4 to 5 weeks. This does not include the time needed to begin the implementation
  • What does the end-result look like for a Strategic Planning process ?
    Tangibly, the end result will be a living document that captures the entire effort, linking where the business sits today, where it wants to be in 3 to 5 years, the steps to take it there, the financial impact, what resources are needed, the HR Organisational Development changes that may have to happen, and what Operations needs to do to deliver on that growth. It is the collective pooling of industry knowledge, the capture of "tribal knowledge" of the business, the SWOT analysis of the internal and external forces that act upon the organization. In many ways, it is the codification of the action plan required for the business to grow and prosper. Furthermore, it means that all activities of the business can be measured, based on objective criteria, and bring all members back to what was strategically agreed to, to ensure commonality of purpose. And finally, its iterative. Naturally business circumstances change, so by committing to this cycle annually, it allows the business to adjust and tweak its direction, while staying true to the core principles codified in the STRAP.
  • Why use Hussey & Associates for this ?
    Paul Hussey has over 20 years of leading Strategic Planning processes, and brings a wealth of experience in understanding how to tailor it to a particular businesses needs. He was the Vice President of Strategic Planning for Honeywell International, and then as CEO led the annual effort for the businesses he ran, in order to set the short, medium and longer term goals and objectives for the Board's approval. A major global investment bank hired Paul to facilitate their Strategic Planning cycle over a two year period.
  • Is this expensive ?
    A; Hiring Hussey & Associates on a project basis is highly efficient and very cost-effective for the results; it is a discrete piece of work that is owned by the business. Please contact us to discuss the parameters of your needs and we can prepare a quote for the services
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